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How do I register for an account?

To register for the first time on our website, you can do this during the checkout process. Add everything you wish to purchase to the shopping cart and click on the checkout button. There will be an option to create a password on the billing/shipping information page so that you can log in for future orders and collect loyalty points on your account.

How does the EasiYo Yoghurt Maker Work?

In order to grow, lactic cultures require heat and a source of milk sugar (lactose) on which to feed. They all have an optimal heat at which to grow (between 40 - 50⁰C).

The unique baffle system inside the EasiYo Yoghurt Maker produces the controlled heat needed to activate all the Lactic Cultures present in the EasiYo Sachets. The freeze-dried cultures reactivate and divide in the perfect conditions in the Yoghurt Maker.

Are the plastic jars and containers safe?

The entire EasiYo Yoghurt Maker including Jars and Lunchtakers are manufactured from US and UK FDA approved polypropylene grade PP130RE1. Further more all parts are completely free from polycarbonate, BPA and any form of anti-environmental hormones.

Can I wash the Yoghurt Maker?

The Yoghurt Maker should not be immersed in water, wipe clean with a damp cloth only.

What cultures are contained in the EasiYo Yoghurt?

All EasiYo Yoghurts contain Lactobacillus bulgaricus, Streptococcus thermophilus and Lactobacillus acidophilus. Some products also contain the Bifidobacteria strain. The combination gives EasiYo it's wonderful taste and texture.

Does EasiYo Yoghurt contain Gluten or Wheat?

No, none of the yoghurts contain Gluten or Wheat.

Is EasiYo suitable for vegetarians?

Yes, however, as it contains dairy it is not suitable for vegans.

Is EasiYo suitable for Lactose Intolerant people?

Lactose intolerance occurs when an individual lacks the enzyme lactase, which breaks down the lactose into simple sugars. EasiYo Yoghurts typically contain around 3% lactose in the final product. This is slightly less than cow's milk (~4.6%).

Some of the Lactose is broken down into lactic acid during fermentation. However it is thought that yoghurt is particularly special because the yoghurt cultures contain enzymes which are released in the intestine that can break down the lactose. This is why yoghurt with even comparable lactose content to standard milk may be suitable for mildly lactose intolerant people.

Can I still eat the EasiYo when it has passed it's best before date?

Yes! It is a suggested best before date only, not a use by date. If it still makes yoghurt then it has produced lactic acid which bad bugs can't live in, so it is still perfectly ok to eat.

Can the Yoghurt differ between batches?

EasiYo is a living thing and can change with changes in the tap water temperature for example. Also there can be slight changes in the milk powder between seasons ie. the cows stop milking between April and November in NZ so the milk powder at the beginning or end of a season can vary slightly.

Sometimes the yoghurt needs to stay in the maker a little longer in order to set. In colder months you can add a little warm water to the cold when first mixing the yoghurt powder BUT make sure the water remains cool (tepid) not warm or hot. This should make the product work faster. However in warm climates you need to watch that the temperature inside the yoghurt maker does not get too hot. Leaving out 1cm of boiling water from the yoghurt maker should work. Also try this if you are finding the yoghurt a little runny.

How long will the yoghurt keep once made up?

You can store the made up yoghurt in the fridge for up to two weeks.

Can my baby eat EasiYo?

As long as your baby can eat solids then they can eat EasiYo. The cultures in EasiYo break down the nutrients into more absorbable forms so plain yoghurt is an ideal food for babies.

Can I eat EasiYo when pregnant?

Yes EasiYo is especially good for pregnant women because it is high in calcium, protein, vitamins and minerals.